Accessibility Statement
Everyone deserves care information they can actually use. This statement explains how we make this website accessible, where we know we can do better, and how to reach us.
Last updated: August 2026
Our commitment
Zinovative Health Alliance is committed to ensuring digital accessibility for all users, including people with disabilities. We treat accessibility as part of good care — the same dignity and independence we support in the home should extend to how people find and use our information online.
The standard we follow
This website is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We also meet our obligations under Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation.
Accessibility features of this site
In building this website, we have implemented:
- Semantic HTML structure that works with screen readers and assistive technology
- Full keyboard navigation, a “skip to main content” link, and clearly visible focus states
- Descriptive alternative text for meaningful images and icons
- A logical heading hierarchy on every page
- Text and interface colours that meet AA contrast ratios
- Responsive layouts and text that scale without breaking or losing content
- Respect for the operating-system “reduce motion” setting
Known limitations
Accessibility is ongoing work, not a finished box to tick. Some third-party or embedded content may not yet fully meet these standards, and we are actively working to improve those areas. If something on this site prevents you from getting the information you need, we want to hear about it and will provide that information another way.
Feedback and how to reach us
If you encounter an accessibility barrier on this website — or would like information in an alternative format or with communication support — please contact us. We welcome your feedback and aim to respond promptly and at no cost to you.
You can also use our contact form. Feedback can be provided in whatever way works best for you.
About our services
Zinovative Health Alliance Inc. provides non-medical home care services. We do not provide emergency or clinical medical services. In a medical emergency, call 911.